Introducing the FlowNurture Knowledge Base

The FlowNurture Knowledge Base is now live. It's a searchable library of help articles covering every part of the platform — available to all users, no ticket required.

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What's in the Knowledge Base

Articles are organized across the topics your team deals with most:

• Workflows — building, testing, and troubleshooting automation sequences
• Email Builder — templates, design blocks, personalization tokens
• Contacts & Segmentation — importing, tagging, filtering, and scoring contacts
• Deliverability — warming up domains, managing reputation, and avoiding spam filters
• Integrations — connecting CRMs, booking tools, and webhooks
• Billing & Account — plan changes, invoices, and team settings
• AI / Nura — using AI Copilot, the writing assistant, and Nura Chat
• Landing Pages — building, publishing, and tracking forms and pages

More articles are added regularly. If you don't find what you're looking for, the support ticket form is one click away.

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Finding articles

Search — type any keyword into the search bar. Results update as you type and search across titles, excerpts, and article bodies.

Category filter — use the category dropdown beside the search bar to narrow results to a specific topic.

Pagination — choose to show 10, 20, or 50 articles per page. The default is 20.

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Helpful / not helpful feedback

Every article has a thumbs-up / thumbs-down feedback button at the bottom. This tells the team which articles are landing and which ones need work. Articles with consistently low helpful ratings are flagged for review and improvement.

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Where to find it

The Knowledge Base is available from the main app navigation under Knowledge Base, or directly at /knowledge-base. From any article, the breadcrumb at the top takes you straight back to the listing or to your dashboard.

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Available on all plans

The Knowledge Base is available to every FlowNurture user on every plan, including Free. No upgrade required.