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CampaignsBeginner

Campaigns Overview

What campaigns are, how they differ from workflows, and when to use them.

FlowNurture Team3 min read

Campaigns are one-time email sends. You build an email, choose an audience, and send it once. They're ideal for announcements, promotions, newsletters, and updates.

How campaigns work

  1. Create — name the campaign and write the email
  2. Select audience — choose a segment or specific contacts
  3. Review — check the content, subject line, and recipient count
  4. Send or schedule — send immediately or schedule for a specific time

Campaigns vs workflows

CampaignWorkflow
When it runsOnce, at a specific timeContinuously, per enrolled contact
StructureSingle emailMulti-step sequence (emails, delays, conditions)
Use caseAnnouncements, newsletters, promotionsOnboarding, nurture, follow-up
AudienceSelected at send timeEnrolled individually over time

Most teams use both: campaigns for timely broadcasts, workflows for ongoing automation.

Campaign status

StatusMeaning
DRAFTBeing built — not yet sent
SCHEDULEDQueued to send at a future time
SENDINGCurrently delivering to recipients
SENTDelivery complete
CANCELLEDStopped before completion

What you can track

After sending, campaigns show:

  • Recipients — how many contacts received the email
  • Open rate — unique opens as a percentage of sent
  • Click rate — unique clicks as a percentage of sent
  • Failed deliveries — bounces and errors

Send to a segment, not your full list

Targeted campaigns to specific segments consistently outperform broad blasts to everyone. Create a segment first, then use it as the campaign audience.